Privacy Policy

Foxwapp is a WhatsApp CRM and business automation platform developed by DN Info, based in Surat, Gujarat, India. We provide a range of digital services including WhatsApp Automation, SaaS Development, SEO Services, Restaurant Management Systems, Gym Management Systems, Website Development, and Social Media Management.

By accessing or using any of our platforms or services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our services.

We collect only the information needed to deliver and improve our services:

• ✓Full Name: To personalise your account and communications
• ✓Email Address: For account access, support, and service updates
• ✓Phone Number: For WhatsApp CRM features and customer support
• ✓Business Information: To set up CRM, automation, or management system
• ✓CRM Interaction Data: Messages, leads, and conversation logs within the platform
• ✓Website Analytics: Page visits, session data, and usage patterns
• ✓Device & Browser Info: For security, performance, and bug resolution

Your data helps us deliver better, faster, and more secure services. Specifically, we use it to:

• ✓Improve platform features and user experience across CRM and automation tools
• ✓Send important service notifications, billing reminders, and account updates
• ✓Provide customer support for WhatsApp CRM, SaaS, SEO, and management systems
• ✓Run and improve AI chatbot automation and WhatsApp campaign workflows
• ✓Enhance platform security and prevent unauthorised access
• ✓Send relevant product updates or service offers (opt-out available anytime)

Foxwapp operates exclusively through the Official Meta WhatsApp Business Cloud API. We do not support, enable, or tolerate spam messaging, grey-market tools, or any usage that violates Meta's Terms of Service.

• →All WhatsApp messages are sent through verified, legal Meta API channels
• →Businesses using Foxwapp are fully responsible for obtaining proper customer opt-ins
• →No customer data is shared with Meta beyond what is required for API operation
• →Broadcast templates must be approved by Meta before use

We take the security of your business and customer data seriously. Our infrastructure includes:

• ✓Secure cloud infrastructure with industry-standard encryption (TLS/HTTPS)
• ✓Access control systems limiting data to authorised personnel only
• ✓24/7 security monitoring and intrusion detection
• ✓Regular security audits and vulnerability assessments

To operate our platform, we work with trusted third-party providers. These may include:

• →Meta Platforms: WhatsApp Business API infrastructure and message delivery
• →Payment Gateways: Secure billing and subscription management
• →Analytics Tools: Platform performance monitoring and usage insights
• →Cloud Providers: Data storage and server infrastructure

Each third-party service operates under its own privacy policies. We only share the minimum required data to enable functionality.

As a user of Foxwapp or any DN Info service, you have the right to:

• ✓Request a copy of the personal data we hold about you
• ✓Request correction of any inaccurate information
• ✓Opt out of marketing communications at any time
• ✓Request deletion of your account and associated data

To exercise any of these rights, contact us at help@dninfo.online.

If you have any questions about this Privacy Policy or how your data is handled, reach out to our team:

We may update this Privacy Policy from time to time as our services evolve or applicable regulations change. When we make significant updates, we will notify active users via email or an in-platform notification.

Your continued use of Foxwapp or any DN Info service after updates are published constitutes your acceptance of the revised policy.