Terms & Conditions

By accessing, registering for, or using any service provided by DN Info or the Foxwapp platform, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions.

If you are using our services on behalf of a business, you represent that you have the authority to bind that business to these terms. If you do not agree, please do not use our services.

DN Info provides the following core digital services under the Foxwapp brand and related platforms:

When using Foxwapp or any DN Info service, you agree to the following:

• →No Spam Messaging: You must not send unsolicited messages or use the platform for spam campaigns
• →No Illegal Usage: You must not use our systems for any unlawful, fraudulent, or harmful purpose
• →Customer Consent: You are fully responsible for ensuring all WhatsApp contacts have opted in to receive messages
• →Account Security: Keep your login credentials secure and immediately report any unauthorised access
• →Accurate Information: Provide truthful, current business and personal details when setting up services
• →API Compliance: All WhatsApp usage must comply with Meta's official Business Policy and messaging guidelines

Certain services provided by DN Info and Foxwapp are offered on a paid subscription or one-time project basis. The following billing terms apply:

• →All payments must be completed as per the agreed pricing and schedule before service activation
• →Subscription renewals are billed automatically unless cancelled prior to the renewal date
• →Delayed or failed payments may result in temporary service suspension until the outstanding balance is cleared
• →All pricing is exclusive of applicable taxes unless stated otherwise
• →Refunds, if applicable, are subject to our project scope and the specific service agreement

All intellectual property created, developed, or delivered by DN Info remains the property of DN Info unless explicitly transferred via a written agreement. This includes:

• →The Foxwapp platform, its codebase, design systems, and feature logic
• →All branding, logos, typography, and visual assets created by DN Info
• →Software systems including RMS, GMS, SaaS tools, and automation workflows
• →Marketing content, strategies, and campaign assets developed for clients

Custom work may be transferred to the client upon full payment completion, as outlined in the project agreement.

DN Info provides services with professional diligence; however, certain limitations apply:

• •DN Info is not liable for service interruptions caused by third-party platforms such as Meta, payment gateways, or cloud providers
• •Changes to Meta's WhatsApp Business API policies or restrictions are outside DN Info's control and cannot be held against us
• •We are not responsible for data loss caused by user error, misuse, or unauthorised account access
• •Our liability is limited to the amount paid for the specific service in question

DN Info reserves the right to suspend or permanently terminate access to any service under the following conditions:

• ✕Violation of these Terms & Conditions or any platform usage policies
• ✕Misuse of WhatsApp messaging features or non-compliance with Meta's policies
• ✕Non-payment of outstanding dues beyond the agreed grace period
• ✕Fraudulent activity, misrepresentation, or illegal usage of services

Where possible, we will provide advance notice before suspension, except in cases of severe policy violation.

For any queries regarding these Terms & Conditions, service agreements, or legal concerns, please contact our team:

We may update these Terms & Conditions periodically to reflect changes in our services, technology, or applicable law. When material changes are made, we will notify users via email or an in-platform notice.

Your continued use of Foxwapp or any DN Info service after updates are published indicates your acceptance of the revised terms. We recommend reviewing this page periodically.